Тур в Sahara Beach Resort & Spa (Ex. Royal Beach) 5*

we purchased an iftar deal for 8 people at al dana restaurant at 5 star sahara beach resort. It turned out to be utter disappointment and embarrassment. It is worse than a 2 star restaurant. Stinky corridors, cold food, no SOPs, rude and insufficient staff. All made it the worst experience . such restaurants are making fool of people by writing 5 star next to their name. Our guests didn't eat any thing .since its Ramadan so there was no choice at that time. They took very little just to break the fast. It was so embarrassing. I ll never recommend this restaurant to any one.

Very bad resort... Room and swimming pool is good... Catering facility is very poor ...for one hour they made people wait for food and finally food didn't get refilled and people ate bread and butter and left... Not worth paying so much ....very bad experience...

We were looking fw to stay in this hotel for long time but was always booked. The reviews from other people were quiet good as well so we thought is worth it to try in the first occasion that we'll find a free space. Unfortunately it came out a total disappointment. Cleaning is one of their major fail. We arrived 20 minutes before the check in and the room was not ready yet. It took them one more extra hour to fix it. When we went in at the room to check how long would it take to finish was horrible how dirty it was and the poor staff was running everywhere to fix it. We thought might be the room was booked for long and the people that were staying there didn't allow the staff to do the cleaning every day, but was totally the opposite. The room was occupied only for one night before our stay and was in very bad conditions. Once we were in we opened the cupboard under the sink and we nearly fainted from the bad smell. Also the garbage in the main room wasn't changed since last customer that has used the room. Next morning we went for breakfast and we were ready not even try to eat there. Was messy and all the tables had table cloths dirty and full of stains. Many tables were left with the finished plates of the customer for more then 30 minutes without touching them. We complained for all the problems that we faced and the staff were always ready to help and fix them. But the problem is in this pandemic where you have to be triple careful with the cleaning, how do they manage to be careless and be allowed to operate? We had to stay for 10 days and we checked out the second day. Was impossible to be easy going on the issues we were facing. Is a total disappointment. I don't understand how they are 4 out of 5 starts with the reviews. The only good place to visit there is the Turtle restaurant that is on the side of the shore.