Тур в Media One Hotel 4*

I was very offended that the front desk receptionist Sue questioned why I had a two bedroom suite for me, my son and his nanny. As well as why my Nanny was going to have her own bedroom. She acused me at check in of possibily having a party in the room since I was there to decorate a friend's birthday at Baby Q later that evening. She asked me if all guest at the party was going to be staying in my room.She made up policies that are not on the website or third party website stating I couldn't stay unless I had three ID'S for a 2 bedroom. I should be able to stay in a bedroom even if the is just me if I am paying for it. She was very unprofessional and have stereotypical assumptions based off the color of my skin. The wait staff who brought room service was rude. I asked him to charge the dinner on my room and he questioned me and my ability to pay. I'm not sure if they are not use to African Americans staying at their hotel but this is my first and last time ever staying here. In the evening security even followed me around as if I didn't belong there and asked where I was going when trying to take the elevator to my room. I was promised at check out a follow up with my dissatisfaction would take place but it never did.

Excellent hotel !!! A very nice staff that is always there with a smile on their face, helped us with excellent recommendations for entertainment in Dubai. The location of the hotel is simply superb. The cleanliness of the rooms is excellent, the hotel has an app through which you can do everything from opening the room to controlling the TV. Simple and convenient. Highly recommended hotel Highly recommend. An excellent breakfast was lacking and there is a great selection. The hotel has a pool and bar that has an excellent nightlife, a lot of tourists from other hotels come to watch football games, drink there, eat, and hookah smoke. There is a different concept every day for the bar which is really cool. Must mention favorably the staff member Amin who helped us book attractions there all over Dubai, with great recommendations. And talked to us every day and asked how we get along and when there was a problem helped us through whatsapp happily at any hour. Great experience when I return to Dubai I will only return there !!!

The rooms where so clean and gorgeous! The staff was so friendly and professional, they helped with everything. I lost my necklace in the shower sink, I called the staff and they came right away and took the hole thing apart just to help me. So nice really. This is my favorite place I would definitely come back here and recommend it. Love from 1910